FAQ — HSA Grading

Question 1

What is HSA Grading?

Accepted Answer

HSA (Hollistic Sports Authentication) is a professional sports card grading and authentication service. We use AI-assisted inspection combined with expert human graders to provide accurate, consistent grades at a flat $15 fee.

Question 2

How much does grading cost?

Accepted Answer

We charge a flat $15 per card regardless of the card's value or type. There are no hidden fees, no upcharges, and no tier pricing.

Question 3

How long does grading take?

Accepted Answer

Our standard turnaround is 20-30 business days from the time we receive your cards. We'll notify you by email when your cards are received and when they ship back.

Question 4

How do I submit my cards?

Accepted Answer

Fill out our online submission form at /submission, then mail your cards to our facility in Tobyhanna, PA. Use rigid card savers or top loaders inside a bubble mailer for protection.

Question 5

What grading scale do you use?

Accepted Answer

We use a 1-10 scale evaluating corners, edges, centering, and surface condition. A 10 (Gem Mint) is a perfect card; a 1 (Poor) has extreme damage.

Question 6

Are the slabs tamper-proof?

Accepted Answer

Yes. Every HSA slab features a tamper-evident seal and a unique QR code that links to our online registry for instant verification.

Question 7

Can I sell my graded cards on HSA Marketplace?

Accepted Answer

Yes! Once your cards are graded, you can list them directly on the HSA Marketplace. We also offer auction services for premium cards.

Question 8

Do you grade all sports?

Accepted Answer

We grade cards from all major sports including baseball, basketball, football, hockey, soccer, and more. We also grade non-sport cards and memorabilia.

Question 9

What happens if my card is lost or damaged?

Accepted Answer

We take every precaution to protect your cards. In the rare event of loss or damage in our facility, we will work with you to resolve the issue fairly.

Question 10

How do I track my submission?

Accepted Answer

Visit /tracker and enter your submission ID or email address to check the real-time status of your grading order.

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